1. Request a free quote for recovering damaged files
Recuperar archivos
In 85.83%* of cases, the recovery process is complete within six business days.
(*) Information updated with data obtained in the first quarter of 2014. Times calculated in business days once the quote has been accepted by the client.
In 100%* of cases, the recovery process is complete within 72 hours.
(*) Information updated with data obtained in the first quarter of 2014. Times calculated in business days once the quote has been accepted by the client.
The recovery process is completed as quickly as possible, working even on weekend and holiday evenings.
2. We collect your device free of charge
Request free collection
Call us. We can help you
(0)20 7108 6218
Request free quote
INSTRUCTIONS FOR PACKING YOUR DEVICE
- Carefully wrap the device in static-free material, bubble wrap, foam or similar.
- Use a rigid box stuffed with cushioning material that is deep enough to protect the device against possible impacts. Place the device in the box and cover with more stuffing material. Make sure the device is securely positioned inside the box to prevent it from shifting during transport.
- Close and seal the box and write the request number in a visible location on the box.
3. We recover damaged files from your device
Once you accept our estimate, our technicians will start work recovering the data from your storage server. Once your storage server is stabilised, and if it is possible, we will send you a list of the recovered files. Up to this point, you pay nothing.
If you approve the list, we will copy the data recovered from your storage server to a new device selected by you when you approved the quote, which will be delivered to you at no additional cost.