We have security protocols
that guarantee the privacy of your data

Call us and start to recover your data:
(0)20 7108 6218

Multidisciplinar team specilized in data recovery
and computer security

Personal advice WITHOUT ANY OBLIGATION

Files recovery

1. Request a free quote for recovering damaged files

Call us and we will provide you with personalised information for recovering the data from your damaged files and your preferences in terms of times. You can also request to have your device picked up free of charge, if you wish.
TABLET_PROMOTION_15X15_RUK

Call us. We can help you.

(0)20 7108 6218

Don´t want to wait?

Request collection

Recuperar archivos

The data recovery process begins on the acceptance date.

In 85.83%* of cases, the recovery process is complete within six business days.

(*) Information updated with data obtained in the first quarter of 2014. Times calculated in business days once the quote has been accepted by the client.

Your device receives priority status and our staff works on it uninterruptedly during working hours until the data recovery process is complete.

In 100%* of cases, the recovery process is complete within 72 hours.

(*) Information updated with data obtained in the first quarter of 2014. Times calculated in business days once the quote has been accepted by the client.

Absolute priority: we work on your device 24 hours a day, 7 days a week until the data is recovered.

The recovery process is completed as quickly as possible, working even on weekend and holiday evenings.

2. We collect your device free of charge

You can request free collection of your device by calling our customer service number or completing a simple online form.

Request free collection

Request collection

Call us. We can help you

(0)20 7108 6218

Request free quote

Request free quote

INSTRUCTIONS FOR PACKING YOUR DEVICE

It is important to pack your device properly to minimise the risk of damage while being transported to the laboratory.

  • Carefully wrap the device in static-free material, bubble wrap, foam or similar.
  • Use a rigid box stuffed with cushioning material that is deep enough to protect the device against possible impacts. Place the device in the box and cover with more stuffing material. Make sure the device is securely positioned inside the box to prevent it from shifting during transport.
  • Close and seal the box and write the request number in a visible location on the box.

3. We recover damaged files from your device

When your device is received at our laboratory, the first thing we do is diagnose the problem free of charge and provide you with a fixed quote.

Once you accept our estimate, our technicians will start work recovering the data from your storage server. Once your storage server is stabilised, and if it is possible, we will send you a list of the recovered files. Up to this point, you pay nothing.

If you approve the list, we will copy the data recovered from your storage server to a new device selected by you when you approved the quote, which will be delivered to you at no additional cost.