The only official provider of
data recovery for:

Don´t settle for less,
call us: (0)20 7108 6218

Preferred partner:

Don´t settle for less,
call us: (0)20 7108 6218

We maintain the guarantees of the leading
manufacturers of hard drives:

Don´t settle for less,
call us: (0)20 7108 6218

Our customers are our main guarantee:

Don´t settle for less,
call us: (0)20 7108 6218

Data recovery white papers

Data Recovery White Papers
Recovery Labs would like to present you with a holistic view of our activities in the data recovery, secure data erasure and computer forensics sector. Learn more about our company in the section titled Data Recovery White Papers where you will find:

  • Annual reports on our activities
  • Special reports and research reports. Documentation prepared internally that seeks to offer a deeper analysis of innovation in the sector.
  • Failures, where the main types of malfunctions that affect hard drives are discussed and where you may recognise the problem you are experiencing.

Call us. We can help you.

(0)20 7108 6218

Send your device

Request collection

Do you need more information?

Request more info

Data Recovery White Papers

Data Recovery White Papers: Logical failures and physical damages

Sometimes our PC may warn us that one of the components or the entire system is failing. Strange sounds and system warnings are just some clues that indicate a malfunction. In some cases, these early alarms will block access to the data and, if steps are not taken in time, cause the data to be lost forever.

Below we will try to explain the most common malfunctions, including the characteristics, alerts and damage associated with each one.

The reason why we are unable to access our data may be due to one of two generic causes: physical damage to the storage device (also called hardware failure) or, when the device works perfectly but there is a change in the structure of the data which prevents access this is called a software failure. Often, both types of failure occur in one device, but for the purposes of clarity we will treat them as separate problems here.

Recovery Labs recommends switching off the system and disconnecting it when there is an indication of a hardware malfunction. We do not recommend the use of data recovery software by users who are unfamiliar with what is causing their equipment to malfunction, since many hard drives that appear to have a software problem may actually be concealing a hardware problem which, if not treated properly, can degenerate into a larger problem, making it impossible to recover the data.