Requires the guarantees of a Certified Laboratory

Call us and start to recover your data:
(0)20 7108 6218

Our laboratory is equipped with
cutting edge technology: Clean Room ISO 7 (10.000 Class)
equipped with laminar flow (100 and 10 Class)

Collection, diagnosis and free quote:

Don´t settle for less, call us:
(0)20 7108 6218

We collect your device free from anywhere in UK.

Diagnosis, collection and free quote, without any obligation.

No data, no pay.

Server recovery

1. Request a free quote to recover the data from your data server

Server recovery. – Call us for a personalised solution to your problem. We can provide you with information on how to recover the data from your storage server and the amount of time it will take to do so. You can also request free collection of your storage server if you wish.

Call us. We can help you.

(0)20 7108 6218

Don´t want to wait?

Request collection

Server Recovery

The data recovery process begins on the acceptance date.

In 85.83%* of cases, the recovery process is complete within six business days.

(*) Information updated with data obtained in the first quarter of 2014. Times calculated in business days once the quote has been accepted by the client.

Your device receives priority status and our staff works on it uninterruptedly during working hours until the data recovery process is complete.

In 100%* of cases, the recovery process is complete within 72 hours.

(*) Information updated with data obtained in the first quarter of 2014. Times calculated in business days once the quote has been accepted by the client.

Absolute priority: we work on your device 24 hours a day, 7 days a week until the data is recovered.

The recovery process is completed as quickly as possible, working even on weekend and holiday evenings.

2. Free collection of your storage server

You can request free collection of your storage server by calling our customer service number or completing a simple online form.

Request collection

Request collection

Call us. We can help you.

(0)20 7108 6218

Request free quote

Request free quote

INSTRUCTIONS FOR PACKING YOUR NETWORK DATA SERVER

It is important to pack your device properly to minimise the risk of damage while being transported to the laboratory.

  • Carefully wrap the device in static-free material, bubble wrap, foam or similar.
  • Use a rigid box stuffed with cushioning material that is deep enough to protect the device against possible impacts. Place the device in the box and cover with more stuffing material. Make sure the device is securely positioned inside the box to prevent it from shifting during transport.
  • Close and seal the box and write the request number in a visible location on the box.

3. Recovering the data from your storage server

When your storage server is received at our laboratory, the first thing we do is diagnose the problem free of charge and provide you with a fixed quote.

Once you accept our estimate, our technicians will start work recovering the data from your storage server. Once your storage server is stabilised, and if it is possible, we will send you a list of the recovered files. Up to this point, you pay nothing.

If you approve the list, we will copy the data recovered from your storage server to a new device selected by you when you approved the quote, which will be delivered to you at no additional cost.

Recovering the data from your storage server

With the arrival of the BIG DATA era, the development of data storage systems with increasingly greater storage capacities and faster access speeds that guarantee data security has become a necessity and it is within this context that data storage systems such as NAS and NAN have been developed.

SAN: Storage Area Network

A SAN is an integral storage network and the most comprehensive information storage system for businesses. It has a complex architecture composed of:

  • Fibre channel or iSCSI high speed network
  • Dedicated interconnection equipment
  • Network storage elements